Privacy Policy

Last updated: October 24, 2026

Monsta Kodi Merch operates this online store and website, including the content, products, features, and services made available to customers through our store. Our store is powered by Shopify.This Privacy Policy explains how we collect, use, disclose, and process personal information when you visit our website, browse products, purchase physical merchandise or digital music downloads, or communicate with us.If there is a conflict between these terms and our Terms and Conditions, this Privacy Policy governs matters relating to the collection, processing, and disclosure of personal information.Please read this policy carefully to understand how your information is handled when you use our services.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our store, which services you use, and applicable legal requirements.The categories of information we may collect include:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.

  • Payment and transaction information: Payment method details, transaction records, payment confirmations, order totals, and purchase history. Payment information may be processed by Shopify and the payment providers used at checkout.

  • Account information: Your username, password, preferences, and account settings, where account features are available.

  • Order information: Products you view, add to your cart, purchase, return, exchange, cancel, or download through our store, where applicable.

  • Communications: Information you provide when contacting us about orders, merchandise, digital downloads, or other questions.

  • Device information: Your IP address, browser type, device information, network connection, and other technical identifiers.

  • Usage information: Information about how and when you interact with our website, including pages viewed and shopping activity.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: When you place an order, complete a form, create an account, or contact us.

  • Automatically through our website: Through cookies and similar technologies when you browse or use our services.

  • From service providers: Including Shopify, payment processors, digital delivery providers, and fulfillment or shipping providers where applicable.

  • From third parties: Such as business partners and other providers involved in delivering or supporting our services.

3. How We Use Your Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process payments, confirm purchases, fulfill physical merchandise orders, arrange shipping, provide order updates, and manage returns or refunds.

Digital Music Purchases

To process digital music orders and, where applicable, provide access to purchased downloads, maintain purchase records, and assist with download-related questions.

Customer Support

To respond to inquiries, resolve order issues, and communicate with you about purchases or our services.

Website Operation and Improvement

To maintain our store, improve website functionality, understand customer interactions, and provide a more relevant shopping experience.

Marketing and Advertising

Where permitted by law and subject to your preferences, we may use personal information to send promotional communications or provide relevant advertising.

Security and Fraud Prevention

To verify transactions where necessary, identify suspicious activity, protect our store, and prevent fraud or misuse.

Legal Compliance

To comply with applicable laws, respond to lawful requests, resolve disputes, and enforce our terms and policies.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support marketing or advertising activities where applicable.You may be able to manage cookies through your browser settings and any privacy controls provided on our website. Disabling certain cookies may affect website functionality.

5. How We Share Personal Information

We may disclose personal information to third parties where necessary for legitimate business purposes, including:

  • Shopify: To host and operate our online store.

  • Payment providers: To process transactions and payments.

  • Fulfillment and shipping providers: To prepare, deliver, and track physical merchandise orders.

  • Digital delivery providers: Where applicable, to deliver purchased digital products or support download functionality.

  • Technology and service providers: To provide hosting, security, analytics, customer support, and other store-related services.

  • Marketing and advertising partners: Where applicable, to support advertising and promotional activities in accordance with applicable law.

  • Legal authorities: Where disclosure is required by law or necessary to protect our rights or the rights of others.

We may also disclose information when you request or consent to a disclosure, or in connection with a business transaction.

6. Shopify and Third-Party Providers

Our store is hosted by Shopify, which processes personal information associated with your access to and use of the store.Information submitted through our store may be transmitted to Shopify and other service providers, including providers located in countries other than your country of residence.Learn more about Shopify's privacy practices through the Shopify Consumer Privacy Policy.Depending on where you live, you may also be able to exercise certain privacy rights through the Shopify Privacy Portal.Third-party applications and services used by our store may process information according to their own privacy policies.

7. Third-Party Websites and Music Platforms

Our website may link to third-party services, including Spotify, Apple Music, YouTube, Instagram, TikTok, Facebook, X, and other platforms.When you visit or interact with these services, their own privacy policies and terms apply. We do not control how third-party platforms collect or use information through their services.Links to third-party platforms do not mean that we control or are responsible for their privacy or security practices.

8. Children's Privacy

Our services are not intended for children where their use is prohibited by applicable law. We do not knowingly collect personal information from children in circumstances where doing so is prohibited.If you believe that a child has provided personal information to us, a parent or legal guardian may contact us to request appropriate action, subject to applicable law.

9. Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or disclosure.However, no security measure is completely effective, and we cannot guarantee absolute security for information transmitted or stored electronically.We retain personal information for as long as reasonably necessary to provide our services, maintain transaction records, fulfill legal obligations, resolve disputes, and enforce applicable agreements.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of your personal information or its transfer in applicable circumstances.

  • Opt out of certain data sharing or targeted advertising activities.

  • Withdraw consent where processing is based on consent.

  • Unsubscribe from promotional communications.

These rights may be subject to legal exceptions and verification requirements.To exercise an applicable opt-out right, visit our Data Sharing Opt-Out page.Where applicable, our website may recognize the Global Privacy Control signal. Learn more at https://globalprivacycontrol.org/.You can unsubscribe from promotional emails using the unsubscribe link provided in those messages. We may still send necessary transactional communications about orders or customer service.

11. Complaints

If you have concerns about how your personal information is handled, please contact us using the email address below.Depending on your location, you may also have the right to submit a complaint to your local data protection authority.

12. International Data Transfers

Your personal information may be stored or processed in countries other than the country in which you reside.Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal obligations.Any revised policy will be posted on this page with an updated revision date where appropriate.

14. Contact Us

For questions about this Privacy Policy or to exercise an applicable privacy right, contact:

Email: monstakodi.music@gmail.com

You can also find additional contact information through our store's Contact Information policy.